Privacy Policy

Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information You Provide

When you fill out forms, request service, or contact us, you may provide:

• Name, email address, and phone number
• Physical address and service location
• Service request details and preferences

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address, browser type, and device information
• Pages visited, referring website, and time spent on our site
• Cookies and similar tracking technologies

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How We Use Your Information

We use the information we collect to:

• Process service requests and schedule appointments
• Communicate with you about your service, including appointment reminders and follow-ups
• Send billing notifications, dispatch notifications, and job completion surveys
• Improve our website and services
• Comply with legal obligations

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How We Share Your Information

We do not sell your personal information to third parties. Your phone number and personal information will not be shared with third parties for marketing or promotional purposes.

We may share your information with trusted service providers who help us operate our business, including website hosting providers, payment processors, customer management platforms, and analytics tools. These providers are contractually required to protect your data and use it only for the purposes of providing services to us.

We may also disclose information when required by law, to enforce our Terms and Conditions, or to protect the rights and safety of Weather Engineers, our customers, or the public.

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Text Message (SMS) Communications

Weather Engineers, Inc. collects opt-in consent from customers to receive SMS text messages. Customers may opt in to receive messages either in person at our physical location, over a phone call, or by submitting a form on our website.

When a customer is registered for the first time, they are asked to provide their phone number, and our staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys. Customers will be verbally informed that:

• Message and data rates may apply
• Message frequency may vary
• You can text HELP for support or more information and STOP to unsubscribe at any time, and no further messages will be sent

Your phone number will not be shared with third parties for marketing or promotional purposes.

By submitting a form on our website and signing up for texts, you consent to receive text messages from Weather Engineers, Inc. at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions.

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Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience, analyze traffic, and support our marketing efforts. Cookies are small text files stored on your device when you visit our site.

We use essential cookies (required for the site to function), performance cookies (to understand how visitors use our site), and targeting cookies (to deliver relevant advertising). Most browsers allow you to manage or block cookies through their settings. Blocking cookies may affect site functionality.

We use Google Analytics to analyze website traffic. You may opt out by installing the Google Analytics Opt-out Browser Add-on.

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Data Security

We implement appropriate technical and organizational measures to protect your personal information, including SSL/TLS encryption, access controls, secure hosting, and employee training. While no method of transmission over the internet is completely secure, we are committed to maintaining industry-standard protections.

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Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal exceptions
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us. We will respond within 30 days or as required by applicable law. We will not discriminate against you for exercising your privacy rights.

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Third-Party Links

Our website may contain links to third-party websites, including our sister company Envirovac, financing partners, social media platforms, and review sites. These websites have their own privacy policies, and we are not responsible for their practices.

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Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.