As you know nothing can be easy, there is a sensor on our units on the roof called “copper stopper” if the censor is not turned off and the unit is messed with the police will be notified. I called Mark to see how to turn the censor off (he was not very much help) the weather engineer tech googled the company talked to the salesman and figured out how to do it so he could complete the job!!! He did not get aggravated when he had to wait for Mark to call me back. I swear the office already smells better with the new filters too.
Thank you!!!
Stephanie Mason
